Account verification (KYC)

General Information (What/Why)

• How can I send my verification documents?
• Why do I need to verify my account and what is the exact verification process?

Identification Documents

• What documents are required for my account to be verified?
• Alternative verification via NBG eKYC (National Bank of Greece)

Credit/Debit/Prepaid Cards

• Verifying a Revolut card
• How can I validate a credit/debit/prepaid card used on the account?
• How can I validate a card out of use?
• How can I validate a disposable virtual card or an instant card?
• How do I verify my withdrawal method?
• Can I carry out a transaction before my account verification process is complete?

Other Documents

• Why are additional documents requested in order to make a withdrawal?
• How can I validate the bank account for my withdrawal?
• How can I validate the Paysafecard Wallet?
• How can I validate the PayPal Account?
• How can I validate the Skrill Account?
• How can I validate the Neteller Account?

Verification Timeframes

• How long does it take for the verification process to be completed?