To withdraw your funds via Viva Wallet, please go to My Account > Transactions > Withdraw, and follow these steps:
1. Select Viva Wallet.
2. You will see instructions on your phone screen and a list of active cards you have previously used for Viva Wallet deposits.
3. You will select a card from the list and fill in the withdrawal amount on the form.
4. Click the Withdraw button.
If you have additional questions or need assistance with the withdrawal process, our dedicated customer support team is here to help.
Important
* No document verification is required for this type of withdrawal.
** Please note that you can only request a withdrawal via Viva Wallet if you have recently deposited via the same method, and profits are generated from this specific transaction