The My Account menu allows you to easily manage every aspect of your Stoiximan account β from transactions and verification to offers and security settings.
π§ Accessing the menu
To open My Account:
- Log In
- Tap the profile icon on the top right of your screen or the My Account link
- or click here: My Account
In every menu:
- You have access to your inbox (top right)
- You can tap the headset icon π§ for instant access to the Help Center or the Support Team
π Menu Sections
π Overview
Includes basic information about your account:
- Balance
- Recent transactions
- Payment codes for e-banking & Viva (with copy button)
- Shortcuts to: Deposit / Withdrawal, Change Password, Player Protection, Bet Settings, Document Upload
πΆ Transactions
β Deposit
You can deposit funds into your Stoiximan account from here.
- Select a deposit method (card, e-wallet, bank, cash, etc.)
- Follow the instructions of each provider
- Some methods require login to their environment, others support 1-tap deposits
π‘ Your last used deposit method determines the withdrawal method.
β Withdrawal
Withdraw your funds from here.
- Select the available withdrawal method (same as last deposit)
- Follow the steps on the next page
- Some providers require login or IBAN entry
π Cancel Withdrawal
If a withdrawal has not yet been approved, you can cancel it here.
β οΈ For instant withdrawals, this option may not appear.
π³ Card Management
- Add a new card
- Remove old cards
- Check which cards are active for transactions
π History
π Bets | Player Bets
- Active or pending bets
- Settled bets
- Fantasy bets
π° Transactions
- Full list of all deposits / withdrawals
- Transaction IDs & balance changes
- Downloadable file history up to 4 years
π Cashflows
- 3-month stats for sportsbook & casino
- Amounts wagered and corresponding wins/losses
π€ Profile
πͺͺ Personal Details
- Change email, phone, address, or favourite team
- Verify your personal information
π Login & Security
- Change password
- Enable / Disable 2FA (for Login & Withdrawals)
- Connect social accounts (Facebook, Google)
πΈ Every action requires entering your current password.
βοΈ Bet Settings
- Manual acceptance of odds changes
- Accept higher odds
- Accept all changes
- Three favourite stake amounts
π‘οΈ Player Protection
- Financial limits: deposit, loss
- Time limits: session duration
- Self-exclusion: 24 hours, 1β6 months or indefinite
- Hourly reminders with win/loss insights
β οΈ Limits can be increased at any time, but not decreased.
β οΈ Indefinite exclusion equals permanent account closure.
π Verification Process
Upload your required documents here for Account Verification (as described in the relevant article)
Once completed, the menu updates and allows verification of payment methods
𧩠Bet Friends
- Invite friends via your personal link
- Accept invites or create your own group
- Choose whether to share your bets (without stake amounts)
- Choose whether to receive notifications from friends
π Privacy Settings
- Manage your consent for notifications and offers
- Manage your communication preferences (email, SMS, push)
- GDPR requests: Access, Information, Data Portability
π Offers
πΈ Available Bonuses
- Deposit offers and personalised promotions
- Enter promo code β click OK to activate
π― Active Offers
- View the offers currently available on your account
- Information such as wagering requirements & expiry date
π Past Offers
- Completed Bonuses, Free Bets & Free Spins
- And remaining wagering requirements
π₯ Refer a Friend
When available: Activate the Refer a Friend offer:
Share your personal link
If your friend registers and deposits β₯ β¬10 (within 7 days):
β You both receive β¬10 Free Spins
Can be used up to 10 times!