🆔 Account Verification

Verify your account quickly and easily! 
Go to the menu  My Account > Profile > Verification Process and choose the method that suits you best:

🏦 1. Automatically via National Bank of Greece (NBG)

The fastest way, without sending any documents! If you have e-banking with the National Bank of Greece:

  1. Go to My Account > Profile > Verification Process
  2. Select "Verification via National Bank of Greece web banking".
  3. You will be securely redirected to the National Bank page. Log in and give your consent.
  4. You will receive a 6-digit code on your mobile.
  5. Return to our page, enter the code, and press Submit.

Ready in 1 minute!

📄 2. Verification via Document Upload

From My Account > Profile > Verification Process upload one ID document and one proof of address document.

Step 1: Upload a color photo of your ID Card (front & back) or your Passport (ensure all 4 corners are visible).

Step 2: Upload a proof of address document (issued within the last 6 months) stating your Name and Address.

👇 Which documents are accepted? (Click here)
  • Utility Bills: Electricity, Water, Telephony, or Internet (the bill itself, not the payment receipt).
  • Bank: Account/Card Statement or screenshot from e-banking (with visible details).
  • Public / Gov.gr: Certificate of Permanent Residence, Tax Clearance / Tax Return Note from previous year (please cover financial amounts), Certificate of AMKA/EFKA/OAED, Residence Permit.
  • TaxisNet: Lease Agreement (both pages).
  • EFKA Social Security Clearance, details of natural person via here.
  • Income Tax Declaration: Incl. E1 Filing Number.

Step 3: Our team will check the documents and you will receive a notification once completed. You can check the progress via the menu My Account > Profile > Verification Process 

📌 Need to verify your card? Check the article Verification of Payment Methods.

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